Shipping policy

Shipping Policy — Velasco Glow Store

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery We offer the following shipping options within the United States:

  • Standard Shipping (5–7 business days) — calculated at checkout

International Shipping We currently ship to select international destinations. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at LisbetVelasco1@hotmail.com and we'll make it right.